Payment Terms( VISA, MasterCard, Escrow are acceptable to us) *Your money is deposited securely in your count if you use payment by Escrow, Money will be released to to us only after you confirmed the delivery.
Shipping Terms(EMS, DHL,UPS, FEDEX,TNT,China Post,E-packet) * We normally shipping items after 1-4 working days after payment confirmation. * We offer free shipping by China Post Air Mail and Epacket. * We are not responsible for delays coursed by custom taxes and other custom’s charges.
Return and Refund
*Not satisfied with your purchase or the size is not fit, please contact us quickly and we can free exchange one to you, but the buyer is responsible for the returning shipping cost.
*Received the flawed item, please take a picture of the item where the place has flaw and send to us, we will check whether it is quality issue, and then we will send you another piece for free if it does have quality issue.
Please contact us by message, e-mail or trade manager if you have questions, we will try to solve it in 24 hours.
Feedback *We will provide positive feedback once payment is received, we hope you will do the same for us. We want you to understand that we value every customers. *If you are satisfied with our items, please kindly leave us a Positive Feedback ( 5 Stars please)
*If you have any problem about our item or service , please feel free to contact us before you leave any negative feedback. We would like to do our best to resolve any dispute. Thank you very much.
FAQ Q1: Which size should I Choose ? A: You should know your bust cup .underbust.waist and hip size .Then looking at the size chart carefully ,it is for a reference. Q2:How do I know my Bust Cup ? A: Upbust –Underbust=Cup size Cup A=10CM CupB=12.5CM CupC=15CM CupD=17.5CM CupE=20CM Q3:Why someone said it is bigger ,someone said it is small from the feedback ? A:Different people have different body shape ,even if two women both Cup E ,but they have different feeling about the size ,we all know ,they weared the same bikini in own style. Q4:When will you ship the parcel ? A: We will ship it within 1-7 working days after your payment checked. And normally you can track it after 5-10 days. Q5: I cancelled the order ,why I still do not receive the refund ? A:After the order cancelled ,it takes about 3-7 working days for Paulaspawsitivedogtraining.com to procese the refund. Q6:Can I choose different size top and bottoms ? A: Few products support, most products can not support, contact us please.